Privacy Policy
IP Quantum Ltd ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Cyprus.
1. Data We Collect
We collect the following types of personal data:
- - Contact Form Data: Name, email address, and message content when you contact us.
- - Account and Licensing Data: If you register an account or purchase a software license, we collect:
- - Full name, email, and contact details
- - Billing and payment information (processed securely via third-party providers)
- - License activation and usage data
- - Usage Data (Website & Software):
- - Via Google Analytics: IP address, browser type, pages visited, time on site
- - Software telemetry (if enabled): OS type, software version, activation events, crash reports (no sensitive or user-generated content is collected)
2. Legal Basis for Processing
We process your data under the following legal bases:
- - Contractual necessity – to fulfill software license purchases and provide related services
- - Legitimate interest – to improve our website, respond to inquiries, and protect against misuse
- - Consent – for analytics via cookies and optional telemetry
- - Legal obligations – where applicable (e.g., tax and anti-fraud laws)
3. How We Use Your Data
We use your data to:
- - Process orders and deliver software licenses
- - Respond to customer inquiries and provide support
- - Monitor and improve website and software performance
- - Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share data with:
- - Service providers (e.g., payment processors, email platforms, analytics providers), bound by confidentiality and data processing agreements
- - Authorities or legal entities, when required by law
5. Data Retention
We retain personal data:
- - As long as necessary for the purposes listed above
- - In accordance with legal or regulatory obligations (e.g., accounting laws)
- You may request deletion of your data where permissible by law.
6. Your Rights (under GDPR)
You have the right to:
- - Access your personal data
- - Rectify inaccurate or incomplete data
- - Request deletion (right to be forgotten)
- - Restrict or object to processing
- - Data portability (in applicable cases)
- - Withdraw consent at any time (where consent is the basis of processing)
- - Lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus)
- To exercise your rights, contact us at: [email protected]
7. Cookies
We use cookies for:
- - Analytics (via Google Analytics)
- - Session management and preferences
- You may manage cookie preferences via your browser settings. By using our site, you consent to our use of cookies.
8. Software Activation and Telemetry
Some of our software may collect limited technical data (e.g., license key verification, OS type, crash logs) to:
- - Validate software licenses
- - Improve performance and user experience
- - Detect and prevent software misuse
- We do not collect any personal or user-generated content through our software.
9. Data Security
We implement appropriate technical and organizational measures to secure your data, including:
- - Encrypted communications (HTTPS)
- - Secure payment processing via third-party platforms
- - Access controls and monitoring
10. Contact Information